Frequently asked questions
When can I download the app?
Sthetics is preparing for launch. Store links will be published when they are available.
Can I create an account here?
Account creation and sign-in happen in the app. The website provides the app overview, documents and support.
How do I reset my password?
On the app's sign-in screen, choose password recovery and enter your account email. Open the email link to set a new password.
How do I export my data?
Open Profile → Account → Export my data. The export produces a JSON file and can be requested once a week. Included media links last one hour.
How do I withdraw health data consent?
You can withdraw consent in the data and privacy area of Profile. Withdrawing consent stops your use of Sthetics because the app needs this data to work.
Why are daily steps only on iPhone?
The Rhythm daily panel reads step counts on iPhone when you open it. The daily counter is not available on Android.
Does the food scan identify everything correctly?
The result is an estimate. Review the foods, portions and macros, and correct anything that needs changing before saving.
How do I import a workout or diet?
Open the import area in the app and choose text, photo or PDF. Review the result before applying it. You can also import a share code you have received.
Where do I manage a subscription?
When store purchases become available, subscriptions will be managed through the store used to subscribe.
Where can I find the documents?
The Privacy Policy and Terms of Use are on this website in all six languages.